September 2, 2020 – The Independent Commission of Investigations (INDECOM) is advising that its Western Regional Office located at Praise Concourse Plaza, 18 Queens Drive, Montego Bay, St. James is temporarily closed effective immediately.

This closure is in response to contact tracing for COVID-19 cases. Out of an abundance of caution for the welfare of our employees and the public that we serve, all members of staff have been tested and are in self-quarantine pending their results. The offices have already been deep cleaned and sanitized.

The closure of the location will not affect INDECOM’s scene response and ongoing investigations, as Operational Staff from other regional offices have been mobilized to assist in this regard.

We remind all complainants of the alternative options for making reports or sharing information with the Commission. These include calling (876) 968-8875 or (876) 968-1932; sending messages, photos or videos through Whatsapp (876) 553-5555, using our website or sending an email to

We encourage all persons to observe social distancing, wear their masks, sanitize and or wash hands frequently, as our collective efforts will help to contain the spread of the virus.